Realtek HD audio codecs are now present in almost every computer. Usually there are no problems with them, however, sometimes the software for these devices refuses to be installed.
Method 1: Elimination of Driver Conflict
The main reason for such failures is the Realtek driver conflict with some other instance of the service software. Often the source of the conflict is the software for the video card. The elimination algorithm looks like this:
- The first step is to remove the graphics card software. Click the Win + R key combination, then enter the DevmGMT.msc request window and click OK.
- In the Task Manager, find the GPU record of your motherboard - focus on the category "Video adapters" and look for a device inside it, in whose name is the name of your video card. Highlight the desired position, then right-click and select Delete Device on the menu.
In the context menu that appears, check the "Delete Driver Programs for this Device" option.
- Wait until the removal occurs.
Attention! Restart the computer does not need!
- Next, download and install the GPU drivers in any convenient way - for example, use the instruction on the link below.
Read more: An example of installation of drivers for a video card
After installation, repeat the RealTek HD installation - this time everything should go smoothly.
Method 2: Installing the correct version of the driver
Often, the cause of the problem under consideration is a failure or incompatible version of software for Realtek HD. You most often face notebook users, since these devices use modified motherboards, which are not suitable for standard software options.Read more:
Installing Realtek HD Drivers
Install drivers for laptops
Method 3: Installing Drivers In Compatibility Mode
In some cases, the software for the work of Realtek HD may not be installed due to incompatibility - in particular, such a problem is possible on fresh audits "Dozens" (1903 and 1909). The removal method consists in installing the failed component in compatibility mode.
- Open the folder in which the Realtek HD installer file is located. Click on the PCM and select "Send" - "Desktop (Create a Label)".
- Go to the "desktop" and find the installer label on it. Call its context menu and use the Properties item.
- Open the Compatibility tab. Find the "Compatibility Mode" on it and check the option "Run in Compatibility mode".
- It will be active drop-down menu with the choice of operating systems, install the position "Windows 8" in it.
Click "Apply" and "OK", then close the "Properties" and try installing the drivers.
- If the installation again issues an error, repeat the steps from steps 3-5, only specify "Windows 7" at the OS selection phase.
Starting in compatibility mode allows you to fix the failure if the reason was exactly the case.
Method 5: Checking the integrity of system files
Sometimes the problem under consideration occurs due to failures in the operation of system files. So if none of the above methods does not help, try to check the integrity of the OS components. If the diagnosis shows that it is not all right with them, make a recovery - this should eliminate failure.
Read more: Check and restore the integrity of system files in Windows 10
Method 6: Elimination of hardware problems
The most rare, but the most unpleasant reason for the problem under consideration is hardware problems with sound chip. Check for presence or absence, you can via "Device Manager".
- Call "Device Manager" by any convenient method - for example, through the context menu of the Start button.
We considered the reasons why it may not be installed by Realtek HD, and the methods of eliminating this problem. As you can see, its character can be both software and hardware.