As you probably know, the iTunes Store is an Apple online store, which purchases a different media system: music, movies, games, applications, books, etc. Many users make purchases in this store through the iTunes Store program. However, the desire to visit the built-in store will not always be crowned with success if iTunes fails to connect to the iTunes Store.
Failure to access the iTunes Store store may occur for various reasons. In this article we will try to consider all the reasons for knowing which you can establish access to the store.
Why did iTunes manage to connect to the iTunes Store?
Cause 1: No Internet Connection
Let's start, perhaps, with the most banal, but also the most popular reason for the lack of connection with the iTunes Store store.Make sure the computer is connected to a steady high-speed Internet connection.
Cause 2: Outdated version of iTunes
Older version of iTunes can incorrectly work on a computer, showing a wide variety of problems, for example, no connection to the iTunes Store store.
All you need to do is check iTunes for updates. If the updated version of the program is available to you for download, it will be required to be installed.
READ ALSO: How to check iTunes for updates
Cause 3: Blocking ITunes Antivirus Processes
The following problem is the blocking of some iTunes antivirus processes. The program itself can work fine, but when you try to open the iTunes Store store, you may encounter failure.In this case, you should try to disconnect the operation of the antivirus, and then check the performance of the iTunes Store. If, after performing these actions, the store has been successfully loaded, you will need to go to the anti-virus settings and try to add iTunes to the exception list, and also try to disable network scanning.
Cause 4: Changed Hosts File
A similar problem, as a rule, cause viruses settled on your computer.
To start, spend a deep scan system using your antivirus. Also, for the same procedure, you can use the free utility Dr.Web Cureit, which will not only find threats, but also safely eliminate them.
Download Dr.Web Cureit program
After completing the elimination of viruses, be sure to restart the computer. Now you need to check the condition Hosts file And if there is such a need to return them to the previous state. About how to do it, is described in more detail on this link on the official website of Microsoft.
Cause 5: Windows Update
According to Apple itself, unnecessary Windows can also cause the impossibility to connect to the iTunes Store.
To exclude such a chance, in Windows 10 you will need to open the window "Parameters" Combination of keys Win + I. and then go to the section "Update and Security".
In a new window, click on the button. "Check availability" . If updates for you are detected, install them.
The same applies to the more younger versions of Windows. Open menu "Control Panel" - "Windows Management Center" Check for updates and install all updates without exception.
Cause 6: Problem with Apple Servers
The final reason that occurs not by the user.
In this case, you do not have anything else as soon as you wait. Perhaps the problem will be eliminated in a few minutes, and perhaps - in a few hours. But as a rule, such situations are solved quite quickly.
In this article, we reviewed the main reasons why you cannot connect to the iTunes Store. We hope this article was useful for you.