iOS.
The most frequently considered failure appears when you try to copy photos or videos from topical smartphones and Apple tablets running iOS. Business in the data copy mechanism itself: multimedia files when it is converted from HEIC and HEVC formats in JPG and MP4, respectively. Due to the fact that the transfer rate may exceed such a conversion and an error occurs. Solutions for this problem two: Disable the automatic shift of the format or connect the device to a slower port.Method 2: Using a Slow Port
If the first option for you for one or another reasons is unacceptable, an alternative to it will be connecting the iPhone or iPad to the connector with a lower data transfer rate - for example, to USB 2.0. Visually, it differs from the third version of an unpainted plastic insert.
When using this method, the positive result is guaranteed, however, the transmission of a large amount of data will take a long time.
Android
For devices running a "green robot", the problem under consideration is not as characteristic, but still meets. The most common cause becomes incorrect connection settings or specific features of certain software shells. The elimination algorithm looks like this:
- Make sure the computer connection method is set as "Media Transfer Protocol" (MTP).
- Some firmware (mostly third-party) are adequately operating with USB only when the debug mode is turned on - try to activate it and check the availability of a problem.
Read more: How to enable USB debugging in Android
- Check if the driver is installed on the computer corresponding to your smartphone or tablet, and install them or update them.
Read more: Installing drivers for Android-devices