Required WIA driver - how to fix the scanner error and download the WIA driver

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How to download wia driver for scanner
When connecting a scanner or MFP with scanner functions, many users encounter an error message "To use this device, a WIA driver is required. Install it from the installation CD or the manufacturer's website and try again. "

The WIA driver is the Windows Image Acquisition driver, which is required in order for graphics programs to interact with the appropriate devices. In this instruction detail the possible ways to solve the problem and download the WIA driver if necessary.

WIA driver is required to use this device - first actions

To use this device requires WIA driver

Before trying to find on the Internet, where to download WIA driver for your printer / scanner / MFP, I recommend to perform the following simple actions that can often solve the problem:

  1. Open Windows services. In Windows 10 and Windows 11, press keys. Win + R. On the keyboard (Win - key with the Windows emblem), enter Services.msc. And press ENTER.
  2. In the service list, find "Windows Loading Service (WIA)". This service must be executed, and in the "Startup Type" field installed "automatically".
    Windows Loading Service
  3. If this is not the case, double click on the service name, set the start type "Automatically", apply the settings, and then click "Run" - it is possible that these actions will solve the problem.
    Run WIA service in Windows

The following simple action, which, if judged by many reviews, is often operational - connect the device that requires WIA driver via USB 2.0 instead of USB 3.0 (usually USB 3.0 connectors, and 2.0 - black), sometimes it may be necessary to subsequent reinstallation Scanner (MFP). Try using this option - really helps many.

In the event that the proposed methods did not work, the WIA service was already running, and the connection to USB 2.0 was not accounted for, go to the following actions.

Where to download WIA driver for scanner

If the device in the installation reports that the WIA driver is required to use it, it is almost guaranteed on the official website of the device manufacturer on your model support page.

Consider: On the official website there may be no driver for the current version of the system. For example, the question in question often occurs about the MFP HP LaserJet M1120. If you have Windows 10 or Windows 11 installed. Do not pay attention that there is a driver only for Windows 8 on the official website - it can be used quite successfully on newer operating systems.

If the downloaded driver is not installed, reporting an unsupported operating system, you can:

  1. Unpack the file with driver installer. For example, for LaserJet M1120, 7-zip successfully copes with this, sometimes utilities like Universal Extractor can be useful. The image below is the screenshot of the open driver installer, where we are watching, including the WIA driver files (what follows from the driver name of the drivers).
    WIA driver for HP LaserJet M1120
  2. Install the driver manually from the inf file.

If you have problems with installing drivers, pre-delete all available drivers of your scanner or MFP and the device itself using the device manager (you may need to turn on the display of hidden devices in the View menu and find the device in the Image Processing Devices section), as well as programs From the manufacturer - HP, Canon, Epson or other.

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