Method 1: Device Check
How it would be wondering whether it sounded, but first it is recommended to inspect the printing equipment itself from Brother. Make sure it is not just connected to the network, but also included. Be sure to insert the paper and open the top cover, where the printed documents should be given, because otherwise the printing simply does not start. Together with this, check and connect the cable both from the computer and the printer.
If it turned out that a warning sign flashes on the built-in screen, use the paper instruction running with paper instructions to learn the error designation and find it there. After fixing, go to the start of printing or consider the following methods of the article.
Method 2: Running troubleshooting tools
Most minor problems or incorrect settings that can cause difficulties with printing on the Brother printer can be resolved directly in Windows using the built-in troubleshooting tool. Be sure to run the application when the printer is connected so that the tool can recognize it and perform diagnostics.
- Open the Start menu and run to "Parameters".
- Select "Update and Security".
- In it through the left panel, go to the "Troubleshooting" category.
- In the list of devices for diagnostics, find the "printer" and click on this inscription.
- A button "Run a troubleshooting means" will appear, according to which you want to click to start scanning.
- Expect to close the search for common problems, which will take a few seconds.
- Then the list of connected printers is displayed on the screen, where to select a device from Brother or indicate that the equipment is not in the list.
- Wait a little more while the correction tool holds individual diagnostics of the device, after which you read the notification on the screen. For example, it may be necessary to assign a printer as the default device, which is performed immediately by pressing the "Apply this hotfix" button.
Method 3: Driver Installation
If during the use of an automatic troubleshooting tool, it turned out that the printer is not even in the list, and during the general diagnostics it does not occur also, most likely, there is no driver in the system or previously installed its unsuitable version. Write the name of the model in the search for our site to get an individual instruction, and in the case of its absence, install the software on the universal manual by clicking on the following header.
Read more: Installing drivers for printer
Method 4: Check Printer Settings
If the equipment is normally displayed in Windows, but in automatic problem problems were not found, it makes sense to find out its parameters, making sure that the basic settings are set correctly.
- To do this, in the Settings menu, open the "Devices" section.
- Through the menu on the left, go to the category "Printers and Scanners".
- In the list, find your device and expand the interaction menu.
- Click on the Control button to view the current configuration.
- If this printer is not yet chosen by default, install it by clicking on the button specifically allotted for this.
- Click Click on the Printer Properties clickable.
- In the new displayed window, switch to the "Ports" tab.
- Find the item "Allow Bilateral Data Exchange". If it is not available to change, then just close this window and start printing. If you are available, check the tick and save the setting.
Method 5: Checking the printer via "Device Manager"
The following method will make it possible to understand whether the printer connection with the computer is organized normally and there is no difficulty with recognition. To begin with, perform a simple check, and then pushing out its result, take the necessary solution.
- Make the right click on the "Start" button and in the displayed context menu, select the "Device Manager" option.
- Expand the print queue category.
- Find the printer from the company BROTHER, and if it is missing, through the "Show Hidden Devices" item.
If the target device was not possible to detect, try using another free port for connecting or replace the USB cable by taking it from another printer or purchasing a new one. In case of non-response of these actions, refer to the drivers installation methods and make sure that everything is done correctly. If you wish, you can connect the printer to another computer to find out its condition.
Method 6: Print Unlock
Printer print blocking occurs for various reasons that are most often associated with errors in the tasks queued. For example, the food was sharply interrupted, the user manually stopped the seal, dragged behind the sheet or caused other failures. Because of this, the task can be lined in the queue, not only blocking further printing, but not allowing you to clear the queue. Then it will be necessary to perform a number of actions that will help get rid of difficulty.
- Go to the target device through the same "Printers and Scanners" menu, select it and click on the Open Queue button.
- Expand the "Printer" drop-down menu and click on the "Clear Print Queue" item. It is possible that now none of the tasks will be deleted, but at this stage it does not matter.
- Find the "Services" application through the search in the "start" and run it.
- Lay the service called "Print Manager" and double click on it to open properties.
- Stop it and click "Apply", after which you can leave this menu.
- In the "Explorer", go along the path C: \ Windows \ System32 \ Spool \ Printers, where print tasks are located.
- Highlight all files there and delete them.
It remains only to return to the "Services" menu and include the component that was discussed above so that the re-start printing is possible. Run the test print or select any user document to do this by testing the efficiency of the operation performed.
Method 7: Check Printer Mode
If, when implementing the previous method, it turned out that the printer's print was really blocked, but after executing the instructions, it still did not start again, it is possible that during the failure of the printer moved to the autonomous mode of operation, from which it is not able to exit independently.
- In the Device Management Menu, click on the Open Queue button.
- Pay attention to the inscription after its name, which is displayed on the panel from above. If there is nothing there, it means that the printer functions normally. The mark "Work autonomously" indicates whether equipment should be displayed from this mode.
- Expand the "Printer" drop-down menu and remove the checkbox from the "Work Autonomously" item.
- After that, click on "Update" and see if printing will start this time.
Method 8: Shutting off Windows Firewall
The operating system firewall responds not only for transmitting data over the network, but also has an impact on the operation of local devices, tracking their actions. It is rare that it becomes the cause of problems with printing, but some users still face such situations. To check the firewall, it is enough to disable for a while, and then re-run the print. If you do not know how to deactivate this standard component, check out the process in a separate article on our website.
Read more: Disable Windows Firewall
Method 9: Change User Account
If the cause of printing problems on the Brother printer is an inappropriate user account with limited rights, most likely, the "Driver is not available" appears on the screen, but this may not happen. To correct the situation or check it, make sure that the profile used has administrator rights, and if necessary, switch to another account using the following recommendations.
Read more:
Get administrator rights on a computer with Windows 10
Use the Administrator account in Windows
Method 10: Reinstalling Driver
The last option that can be worked is reinstalling the printer driver. To do this, you will need to remove the old software using a specific algorithm, the description of which you will find in the article on the link below.
Read more: Delete the old printer driver
Once you have verified that the driver is really deleted, you can download it the latest version from the official site or get on a different convenient method. We have already told about this in detail with the analysis of the method 3.