Forgot Microsoft Account Password - What to do?

If you forgot your Microsoft account password on your phone, in Windows 10 or another device (for example, Xbox), it is relatively simply restored (reset) and continue to use your device with the previous account.

In this instruction details how to restore Microsoft Password on your phone or computer, which requires some nuances that may be useful when recovering.

Standard Microsoft Account Password Recovery Method

If you forgot the password of your Microsoft account (it does not matter what device is Nokia, a computer or laptop with Windows 10 or something else), Provided that this device is connected to the Internet The most universal way to restore / reset the password will be the next one.

1. From any other device (i.e., for example, if the password is forgotten on the phone, but you have a not blocked computer you can do it on it) go to the official site https://account.live.com/password/reset
2. Select the reason you restore the password, for example, "I do not remember my password" and click "Next".

   

3. Enter your phone number or email address tied to Microsoft account (i.e., that e-mail, which is a Microsoft account).

   

4. Select the method of getting a security code (as SMS or to an email address). Here such a nuance is possible: you can not read SMS with the code, as the phone is locked (if the password is forgotten on it). But: Usually nothing prevents temporarily to rearrange the SIM card to another phone to get the code. If you can't get the code by mail or in the form of SMS, see the 7th step.

   

5. Enter confirmation code.
6. Set a new account password. If you reached this step, the password is restored and the next steps are not required.
7. If at the 4th step you cannot provide neither the phone number nor the email address attached to the Microsoft account, select "I do not have this data" and enter any other e-mail to which you have access. Then enter the confirmation code that will come to this email address.
8. Next, you will have to fill out the form in which you need to specify as much data as possible, which would allow the support service to identify you as an account holder.

   

9. After filling, you have to wait (the result will come to the e-mail address from the 7th step), when the data is checked: you can restore access to the account, and can refuse.

After changing the Microsoft account password, it will change on all other devices with the same account that are connected to the Internet. For example, by changing the password on the computer, you can go with it on the phone.

If you need to reset the Microsoft account password on a computer or laptop with Windows 10, then all the same steps can be done and simply on the lock screen by clicking "I don't remember the password" under the password entry field on the lock screen and turning to the password recovery page.

If none of the ways to recover password helps, then, with a high probability, access to the Microsoft account you have lost forever. However, access to the device can be restored and to make another account on it.

Get access to a computer or telephone with a forgotten password account Microsoft

If you forget the Microsoft account password on the phone and cannot be restored, you can only reset the phone to the factory settings and then make a new account. Reset different phones on the factory settings is made differently (you can find on the Internet), but for Nokia Lumia the path of this (all data from the phone will be removed):

1. Fully turn off your phone (long hold the power button).
2. Press and hold the power button and the "volume down" button while an exclamation mark appears on the screen.
3. In order, press the buttons: volume up, the volume down, the power button, the volume down to reset.

With Windows 10, it is easier and data from the computer will not disappear anywhere:

1. In the instructions "How to reset Windows 10 password" use the "Changing password using the built-in administrator account" until the command line starts on the lock screen.
2. Using the running command line, create a new user (see how to create a Windows 10 user) and make it an administrator (described in the same instruction).
3. Go under a new account. User data (Documents, photos and video, files from the desktop) with a forgotten Microsoft account you will find in C: \ Users \ Store username.

That's all. Clear your passwords more seriously, do not forget them and write down if this is something really very important.