How to write to Facebook Support

At present in Facebook, some difficulties arising in the process of using the site cannot be solved by their own. In this regard, it is necessary to create a support for the support of this resource. Today we will tell about the methods of sending such messages.

Appeal to Facebook technical support

We will pay attention to the two main ways to create an appeal to Facebook technical support, but they are not the only way out. In addition, before you continue reading this instruction, be sure to visit and try to find a solution in the center of assistance to this social network.

Go to Facebook Help Center

Method 1: Feedback form

In this case, the support procedure to support support is reduced to the use of a special feedback form. The problem here should be described as accurately as possible. In this aspect, we will not focus in the future, since there are many situations and each of them can be described differently.

1. On the top of the site, click on the icon "?" And through the drop-down menu, go to the "Report Problem" section.



2. Select one of the options presented, whether any problem with the functions of a site or a complaint about the content of other users.

   

   Depending on the type of circulation, the feedback form changes.



3. The simplest in circulation is the option "Something does not work." Here you must first select the product from the drop-down list "where the problem arose".

   

   In the "What happened" field, enter a description of your question. Try to express thoughts clearly and if possible in English.

   

   It is also desirable to add a screenshot of your problem, after changing the language of the site into English. After that, click the "Submit" button.

   When applying, the guarantee of receipt is missing, even if the problem has been described as accurately as possible. Unfortunately, it does not depend on any factors.

   Method 2: Assistance Community

   Additionally, you can ask a question in the Facebook assistance community from below the submitted link. Here are the same users as you, therefore, in fact, this option is not a contact with the support service. However, sometimes such a suitable can help with resolving difficulty.

   Go to Facebook help community

   1. To write about your problem, click the "Assign Question" button. Before this can scroll through the page and independently familiarize yourself with the answers and statistics of the answers.

   

   2. In the field that appears, enter the description of your situation, specify the topic and click "Next".

   

   3. Carefully read similar themes and, if the answer to the question you are interested in is not detected, use the "I have a new question" button.

   

   4. At the final stage, you must add a detailed explanation at any convenient language. It is also desirable to attach additional files with the image of the problem.

   

   5. After that, click "Publish" - on this procedure can be considered completed. The time of receipt depends on the complexity of the question and the number of users on the site knowing about the decision.

   Since users respond in this section, not all questions can be solved by handling them. But even considering this, creating new topics, try to follow Facebook rules.

   Conclusion

   The main problem of creating appeals to the support service on Facebook is to use predominantly English. Using this layout and clearly formulating your thoughts, you can get an answer to your question.