Working with iTunes program, users can deal with various problems. In particular, this article will talk about what to do if iTunes and refuses to start at all.
Difficulties when starting iTunes may occur for various reasons. In this article we will try to cover the maximum number of ways to solve the problem that you can finally run iTunes.
Ways to troubleshoot problems with starting iTunes
Method 1: Change screen resolution
Sometimes problems with starting iTunes and display the program window may occur due to incorrectly set screen resolution in Windows settings.
To do this, right-click on any free area on the desktop and in the displayed context menu, go to the point "Screen Settings".
In the window that opens, open the link "Advanced Screen Settings".
In field "Permission" Place the most accessible permission for your screen, and then save the settings and close this window.
After performing these actions, as a rule, iTunes begins to work correctly.
Method 2: Reinstall iTunes
On your computer, an outdated version of iTunes is installed, the program is not installed at all, which leads to the fact that iTunes does not work.In this case, we recommend that you reinstall iTunes, pre-deleting the program from the computer. Uninstalling the program, restart the computer.
See also: How to completely remove iTunes from a computer
And as soon as you complete the removal of iTunes from the computer, you can start downloading from the developer of the new version of the distribution, and then install the program to the computer.
Download iTunes program
Method 3: Cleaning QuickTime folder
If the QuickTime player is installed on your computer, then the reason may be that any plugin or codec conflicts with this player.
In this case, even if you delete QuickTine and reinstall iTunes from a computer, the problem will not be solved, so further your actions will be unfolded as follows:
Go to Windows Explorer on the next path C: \ Windows \ System32. If there is a folder in this folder "QuickTime" Remove all its contents, and then restart the computer.
Method 4: Cleaning damaged configuration files
As a rule, a similar problem arises from users after the update. In this case, the iTunes window will not be displayed, but at the same time, if you look into "Task Manager" (Ctrl + SHIFT + ESC), you will see the starting iTunes process.
In this case, it can talk about the presence of damaged system configuration files. The problem solving is to delete file data.
First you need to display hidden files and folders. To do this, open the menu "Control Panel" Install the menu items in the upper right corner "Small badges" and then go to the section "Explorer parameters".
In the window that opens, go to the tab "View" , go down to the easiest of the list and check the item "Show hidden files, folders and discs" . Save the changes.
Now open the Windows Explorer and go through the next path (in order to quickly go to the specified folder, you can insert this address to the address string of the conductor):
C: \ PROGRAMDATA \ Apple Computer \ iTunes \ SC Info
Opening the contents of the folder, you will need to delete two files: "SC info.sidb" and "SC info.sidd" . After these files are deleted, you will need to restart Windows.
Method 5: Cleaning viruses
Although this option, the causes of problems with the start of iTunes occurs and less often, it is impossible to exclude the possibility that the start of iTunes blocks the viral software available on your computer.Run the scanning on your antivirus or use the special attending utility Dr.Web Cureit. that will allow not only to find, but also cure viruses (if treatment is not possible, viruses will be placed in quarantine). Moreover, this utility is distributed absolutely free and does not conflict with antiviruses of other manufacturers, so that it can be used as a tool for re-scanning the system if your antivirus could not find all the threats on the computer.
Download Dr.Web Cureit program
Once you eliminate all the virus threats discovered, restart the computer. It is possible that the full reinstalling of iTunes and all associated components will be required, since Viruses could disrupt their work.
Method 6: Installing the correct version
This method is relevant only for Windows Vista users and more junior versions of this operating system, as well as for 32-bit systems.
The problem is that Apple has stopped developing iTunes for outdated versions of OS, which means that if you managed to download iTunes for your computer and even install on the computer, the program will not start.
In this case, you will need to completely delete the non-working version of iTunes from the computer (link to the instruction you will find above), and then download the distribution kit of the latest available iTunes for your computer and install it.
iTunes for Windows XP and Vista 32 Bit
iTunes 12.1.3 for 64-bit versions of Windows XP and Vista with old video cards
iTunes 12.4.3 for 64-bit versions of Windows 7 and later with old video cards
Methods 7: Installing Microsoft .NET Framework
If you do not open iTunes, displaying ERROR 7 (Windows Error 998), this suggests that your computer does not have a Microsoft .NET Framework software component or an incomplete version is installed.
You can download Microsoft .NET Framework at this link from the official Microsoft website. Having finished installing the package, restart the computer.
As a rule, these are basic recommendations that allow you to eliminate problems with the start of iTunes. If you have recommendations that allow you to add an article, share them in the comments.