Account lock on Facebook occurs for two reasons: due to the violation of the community rules or by mistake administration. In both cases, delete the locked page will be possible only after accessing access.
Method 1: Trusted Friends
"Trusted Friends" are Facebook users who have indicated in the settings of their account. With their help, you can access the page in case of locking. The social network allows you to point from 3 to 5 people.Read more: Unlock account through proxies
Method 2: Contact Support
Writing a letter to support service, you can get more detailed information about the cause of blocking. It is only suitable if the specific item "Violation of the Community Rules" is not specified when trying to authorize.
Important! To contact Facebook support, you need to log in to any account: loved ones, friends or register a new one.
Option 1: PC version
Recently Facebook updated the official site interface. Consider the instructions for the new version of the social network.
- On the main page, click on the inverted triangle in the upper right corner.
- Next, select the "Help and Support" section.
- Click "Report a Problem".
- Two options are offered. The first item is intended for reviews and tips on working with a new version of the site. To send a message to the support service, click "An error occurred".
- Further, a variety of options are provided. In the case of a locked account, you must select the "Profile" string.
- In the "More details" window, specify all the information associated with your account: when it was opened, which email address and phone number was used when there was a problem with the entrance, etc. Than more details you all describe, the greater the chances of restoring access.
- If there are screenshots or photos, proving your connection with the account, attach them to the letter. Do not send personal data at this stage (passport scans, etc.). If the Facebook administration is needed, you will be reported.
- Click the "Send" button. Consideration of letters can take up to 7 business days.
Option 2: Mobile Applications
- Tap for three horizontal strips in the lower right corner of the application.
- Select the "Help and Support" section.
- In the drop-down menu, click "Report a problem".
- A message appears about the possibility of sending letters to the support service by shaking the phone. At this stage, you can disable this feature. Tap "Continue".
- Go to Profile.
- In the window that opens, describe in detail the entire situation with the account and how and when it was lost access to the page. If there are screenshots, proving your contact with the profile, attach them.
- Tap "Send".
- As a rule, Facebook support service meets the maximum within 7 business days.
Method 3: Appeal Feed
The appeal process by resolving the restriction of access to the page will take several minutes, but the solutions will have to wait from 3 to 7 business days. Note that it is not always a Facebook in this way returns access to the account, however, in the process, you can specify a desire to delete the page. Even if access is not returned, then, as a rule, the page is simply deleted.Read more: How to file an appeal to unlock the Facebook account
Removal after accessing
After the social network restores access to the account, it will not be difficult to remove it. The process does not differ from the usual pages.
Read more: How to delete a page on Facebook