In this instruction - in detail about the possible reasons for such problems with the Internet and how to correct the "unidentified network" in various scenarios of the problem. Two more material that can be useful: Internet does not work in Windows 10, an unidentified Windows 7 network.
Simple ways to correct the problem and reveal the reason for its appearance
To begin with, it is possible to deal with the easiest way to save the time when correcting the error "Unidentified Network" and "No Internet Connection" in Windows 10, since the methods described in the instructions in the following sections are more complicated.
All listed items relate to the situation when the connection and the Internet operated better until recently, but suddenly stopped.
- If the connection is performed via Wi-Fi or via the cable through the router, try rebooting the router (remove from the outlet, wait 10 seconds, turn on and wait for a couple of minutes until it turns on).
- Restart the computer or laptop. Especially if you did not do this for a long time (then "shutdown" and the re-enable is not considered - in Windows 10, the completion of work is not turned off in the full sense of the word, and therefore it may not solve those problems that are resolved by reboot).
- If you see the message "No Internet connection, protected", and the connection is performed through the router, check (if there is such an opportunity), and whether the problem occurs when other devices are connected through the same router. If everything works on others, then then we will look for the problem on the current computer or laptop. If the problem is on all devices, then two options are possible: the problem from the provider (if there is only a message that there is no connection to the Internet, but there is no text "Unidentified Network" in the list of connections) or the problem from the side of the router (if on all devices "Unidentified Network").
- In the event that the problem appeared after updating Windows 10 or after resetting and reinstalling with data saving, and you have a third-party antivirus, try to temporarily disable and check whether the problem persists. The same can touch up third-party software for VPN if you use it. However, it is more difficult here: it will have to delete and check if it corrected this problem.
On this, simple ways of correction and diagnostics have been exhausted, go to the following, which suggest actions from the user.
Check TCP / IP Connection Parameters
Most often, an unidentified network tells us that Windows 10 failed to get a network address (especially when when repeatedly connected, we observe the "Identification" message for a long time), or it is manually set, but is not correct. In this case, we are usually about the IPv4 address.
Our task in this situation is to try to change the TCP / IPv4 parameters, this can be done as follows:
- Go to the Windows 10 connections list. The easiest way to do is to press the Win + R keys on the keyboard (Win-key with the OS emblem), enter NCPA.cpl and press ENTER.
- In the list of connections, you right-click on the connection for which the "Unidentified Network" is specified and select the "Properties" menu item.
- On the "Network" tab in the list of components used by connection, select "IP version 4 (TCP / IPv4)" and click the "Properties" button at the bottom.
- In the next window, try two options for action, depending on the situation:
- If any addresses are specified in the IP parameters (and this is not a corporate network), set the "Get IP Address automatically" and "Get the DNS server address automatically".
- If no addresses are specified, and the connection is running through the router, try specifying an IP address that differs from your router's address to the last number (an example on the screenshot, I do not recommend using close to 1 number), as the main gateway to set the address of the router, and for DNS set Addresses DNS Google - 8.8.8.8 and 8.8.4.4 (after that, it may be necessary to clean the DNS cache).
- Apply settings.
Perhaps after that, the "unidentified network" will disappear and the Internet will work, but not always:
- If the connection is performed via the provider cable, and the network parameters are already set to "get an IP address automatically", while we see the "unidentified network", then the problem may be from the equipment of the provider, in this situation it remains only to wait (but not necessarily, can help Reset network parameters).
- If the connection is carried out via the router, and the setting of the parameters of the IP address manually does not change the situation, check if it is possible to go to the router settings through the web interface. Perhaps the problem with it (tried to restart?).
Reset network parameters
Try resetting the TCP / IP protocol parameters, pre-setting the network adapter address.You can do this manually by running the command line on behalf of the administrator (how to start the Windows 10 command line) and entering the following three commands in order:
- Netsh int ip reset
- Ipconfig / Release.
- ipconfig / renew.
After that, if the problem was not corrected immediately, restart the computer and check whether the problem was solved. If it did not work, try also an additional way: reset network and Internet options Windows 10.
Installing the Network Address (Network Address) for the adapter
Sometimes a manual setting of the Network Address parameter for a network adapter can help. It is possible to perform this as follows:
- Go to Windows 10 Device Manager (press Win + R keys and enter Devmgmt.msc)
- In the Device Manager in the "Network Adapters" section, select the network card or Wi-Fi adapter, which is used to connect to the Internet, click on it right-click and select the "Properties" menu item.
- On the Advanced tab, select the Network Address property and set the value of 12 digits (you can also use the letters A-F).
- Apply settings and restart the computer.
Network card drivers or Wi-Fi adapter
If so far, none of the ways helped solve the problem, try installing the official drivers of your network or wireless adapter, especially if you have not been installed (Windows 10 installed it yourself) or used driver-pack.Download the original drivers from the manufacturer of your laptop or motherboard and manually set them (even if the Device Manager informs you that the driver does not need update). See how to install drivers on a laptop.
Additional ways to correct the problem "Unidentified Network" in Windows 10
If the previous ways did not help, then further - some additional solutions to the problem that can work.
- Go to the control panel (at the top on the right, set "View" to the "icons" value) - the properties of the browser. On the "Connection" tab, click "Setting the Network" and, if "Automatic Definition of Parameters" is installed, disconnect it. If not installed - enable (and if proxy servers are specified, also disconnect). Apply the settings, turn off the network connection and turn on (in the connection list).
- Do network diagnostics (right click on the connection icon in the notification area - troubleshooting), and then look on the Internet on the text of the error if it gives something. Common option - the network adapter does not have permissible IP settings.
- If you have a Wi-Fi connection, go to the list of network connections, right-click on the "Wireless Network" and select "Status", then "Wireless Properties" - Safety Tab - "Advanced Settings" and turn on or Disconnect (depending on the current state) item "Enable for this network compatibility mode with a federal information processing standard (FIPS)". Apply the settings, turn off Wi-Fi and connect again.
Perhaps that's all I can offer at the moment. I hope one way worked for you. If not, once again I remind you of a separate instruction that the Internet does not work in Windows 10, it may be useful.