As a rule, in this case begin to search where to download the driver for a webcam under Windows 10, although with a large share of probability it is already on the computer, and the camera does not work for other reasons. In this instruction detailed several ways to correct the work of the webcam in Windows 10, one of which, I hope, will help you. See also: Programs for a webcam, an inverted webcam image.
Important note: If the webcam stopped working after Windows 10 update, look at the start - Parameters - Privacy - Camera (in the "Application Permissions" section on the left. If it stopped the work suddenly, without updating 10-ki and without reinstalling the system, try The easiest option: Go to the Device Manager (through the right click on the start), find the webcam in the "Image Processing Devices" section, click on it right-click - "Properties" and see whether the "Rollback" button is active on the "tab" Driver. "If yes, then use it. Also: Look, and is it in the top row of the laptop keys anyone with the image of the camera? If there is - try pressing it or it in combination with Fn.
Deleting and re-detecting a webcam in device dispatcher
At about half of the cases, so that the webcam earned after upgrading to Windows 10, it suffices to perform the following simple steps.
- Go to the Device Manager (right click on the "Start" button - select the desired item in the menu).
- In the "Image Processing Devices" section, right-click on your webcam (if there is no it, then this method is not for you), select Delete. If you also offer to delete drivers (if there is such a mark), agree.
- After removing the camera in the Device Manager, select "Update the hardware configuration" in the menu. The camera should be re-installed. You may need to restart the computer.
Ready - Check if your webcam works now. Perhaps the further steps of the manual will not need.
At the same time, I recommend to perform the verification using the built-in Windows 10 "camera" application (run it easily through the search on the taskbar).
If it turns out that in this application, the webcam works, and, for example, in Skype or another program - no, then the problem is probably in the settings of the program itself, and not in the drivers.
Install Windows 10 Web Camera Drivers
The following option is to install webcam drivers that differ from those that are currently installed (or, if no, you simply install the drivers).
In case your webcam is displayed in the Device Manager in the "Image Processing Device" section, try the following option:
- Right-click on the camera and select Refresh Drivers.
- Select "Run the driver search on this computer."
- In the next window, select "Select a driver from the list of already installed drivers."
- See if there is some other compatible driver for your webcam, which can be installed instead of the currently used. Try to install it.
Another variation of the same way - go to the "Driver" tab of the webcam properties, click "Delete" and delete its driver. After that, in the Device Manager, select "Action" - "update the equipment configuration".
If there are no devices that are not similar to the webcam in the section "Image processing devices" or even not the same partition, then for a start, try on the device manager's menu in the section "View" section "Show hidden devices" and see if it did not appear In the webcam list. If it appears, try clicking on her right mouse button and see if there is a "cycling" item to turn it on.
In the event that the camera does not appear, try these steps:
- See if there are unknown devices in the Device Manager list. If there is, then: how to install the driver of an unknown device.
- Go to the official website of the laptop manufacturer (if it is a laptop). And look in the support section of your laptop model - whether there are drivers on the webcam (if any, but not for Windows 10, try using "old" drivers in compatibility mode).
Note: For some laptops, it may be necessary for the specific models of the chipset driver or additional utilities (different kinds of Firmware Extensions, etc.). Those. Ideally, if you encountered a problem on a laptop, you should install a complete set of drivers from the official website of the manufacturer.
Installing software for webcam through parameters
A variant is possible that for the proper operation of the webcam you need a special software for Windows 10. It is also possible that it is already installed, but is not compatible with the current OS (if the problem occurs after upgrading to Windows 10).
To begin, go to the control panel (by right-clicking on the "start" and selecting the "Control Panel". In the "View" field at the top right, put "icons") and open "Programs and Components". If there is something related to your webcam in the list of installed programs, delete this program (select it and click "Delete / Change".
After deleting, go to "Start" - "Parameters" - "Devices" - "Connected Devices", Find your webcam in the list, click on it and click the "Get Appendix" button. Wait for it when it is loaded.
Other ways to correct webcam problems
And several additional ways to correct problems with a non-working webcam in Windows 10. Rare, but sometimes useful.
- In Windows 10, go to the options - Privacy and On the left, select Camera. Make sure that the applications are enabled to the camera access, and the list below includes access for a web tool to view classic applications. If there is a program in the same list in which the camera does not work, make sure that access is enabled for it.
- Check if the webcam is not used by another application.
- Only for embedded cameras. If you have never used a webcam and do not know whether it worked before, plus it is not displayed in the device manager, go to the BIOS (how to go to BIOS or UEFI Windows 10). And check on the Advanced or Integrated Peripherals tab: somewhere there may be inclusion and disabling the integrated webcam.
- If you have a Lenovo laptop, download the Lenovo Settings application (if it is no longer installed) from the Windows Application Store there, in the Camera Control section ("Camera"), pay attention to the Privacy Mode parameter (Privacy mode). Turn it off.
Another nuance: If the webcam is displayed in the Device Manager, but does not work, go to its properties, to the "Driver" tab and click the "Details" button. You will see a list of used driver files for camera operation. If there are stream.sys among them, it suggests that the driver of your camera was released for a long time and she simply cannot work in many new applications.