Error 0xC00D36C4 when playing video in Windows 10

Sometimes, when trying to play video in the Windows and TV application, you can get an error message 0xC00D36C4 "Unable to play. Unable to play the file. Perhaps the format of this file is not supported, the wrong file extension or the file is damaged. " Most often, the situation occurs when trying to play MP4 files, but it is possible for other video file extensions.

In this instruction, it is detailed about possible problems and ways to correct the error 0xC00D36C4 when playing video in Windows 10.

• How to fix 0xc00d36c4 error when opening video
• Video instruction

Causes and Methods Error Fix 0xC00D36C4

Error 0xC00D36C4 in the "Cinema and TV" application (and not only in it) in Windows 10 there is a completely defined designation: MF_E_UNSUPPORTED_BYTEREM_TYPE or unsupported flow format.

Most often, this is related to an unsupported to the codecs, while consider: files with one extension can be encoded with completely different codecs, for example, different MP4 files may have "inside" with a dozen different video formats, which will be supported on certain devices, Some - no. Other options are possible, such as damage to video files or the impossibility of playing them in a stream, for example, if the file is played directly from the cloud storage.

Possible actions when the error appears:

1. Try another player, I would recommend free VLC as one of the most uncommon. The screenshot below is a video that causes 0xC00D36C4 error in "Cinema and TV", but is played in VLC. Read more about player, its functions and where to download: VLC - more than just a video player. But first, you can also try the built-in Windows Media Player player, which is still preserved in Windows 10 (use the right click on video files - "open with the help" or search in the taskbar to open this player).

   

2. If the Error 0xC00D36C4 appears when you try to play the video file with a USB connected or other way, the camera, as well as from the network storage, try copying this file to the local disk of the computer, and then repeat the playback.
3. If the file is already downloaded from some device, try copying again. Sometimes in the process of copying, downloading or transferring, failures arise, which leads to an error. Often you can see the differences in the size of the source and copied video files.
4. When you open video files in the "Cinema and TV" application in case there are no codecs for it in the application itself, but they are in the application store, you will automatically be asked to install them, but only if the Internet is connected. Also, the codecs for this application can be downloaded from the store manually (located on the Codec request in Windows Store, the example below in the screenshot). For some unique video formats, you can also download a third-party set of codecs, from popular - K-Lite Codec Pack.

   

5. If video files are obtained as a result of data recovery, it is very likely that they were damaged and this is what causes the error "0xC00D36C4 cannot be reproduced."
6. Sometimes you have to face the fact that the user simply rename a video file, changing its extension (for example, 3gp to MP4, AVI to MP4), and then surprised that the file still does not play (although some players may reproduce after such actions But this does not mean that they are true). The correct way to change the video file format is its conversion, which is done using special video converters. I would recommend using Handbrake and MP4 format with H.264 codec as the most supported on most devices, including the built-in movie and TV player in Windows

As a rule, something from the specified allows you to deal with the problem and find out what the matter. But not always. Next - the least probable, but still possible options:

• Damage to Windows 10 system files, try checking the integrity of system files.
• If, in addition to the 0xC00D36C4 error, you are still encountered with blue Windows 10 screens, there is a chance that there are RAM errors, it may be useful to check the RAM for errors.
• Playback prevents some third-party software that changes in memory. It can be like malicious programs, so, for example, and antivirus. You can try to perform the clean download of Windows 10 and check whether the video will be played without errors in this case.

Video instructions on solving the problem

If none of the options allowed to correct the error, describe in more detail what was tested that the video and other circumstances in the comments may be able to help.